Privacy Policy

At Zinobia, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how your personal information is collected, used, and safeguarded when you visit or make a purchase from our website.

Information We Collect

When you interact with Zinobia, we collect the following types of information:

• Device Information: Web browser type, IP address, time zone, and cookies installed on your device to ensure optimal site rendering and fraud prevention.

• Order Information: When you make or attempt to make a purchase, we collect your name, billing address, shipping address, contact phone number, and email address.

How We Use Your Information

We use your information strictly to:

• Process, fulfill, and deliver your orders.

• Communicate with you regarding tracking, order updates, and customer support.

• Screen orders for potential risk or fraudulent activity.

• Provide tailored product updates or promotions (only if you have opted in).

Data Sharing & Security

We do not sell, rent, or trade your personal information. We share your data only with essential third-party service providers (such as courier partners to deliver your parcel and secure payment gateways to complete transactions) who are bound by strict confidentiality terms.

Your Rights

You have the right to request access to the personal data we hold about you, request corrections, or ask for your personal data to be deleted from our records